People, People, PEOPLE!
To quote Machiavelli,
“It must be considered that there is nothing more difficult to carry out nor more doubtful of success nor more dangerous to handle than to initiate a new order of things; for the reformer has enemies in all those who profit by the old order, and only lukewarm defenders in all those who would profit by the new order; this lukewarmness arising partly from the incredulity of mankind who does not truly believe in anything new until they actually have experience of it.”
Also it is not simply by telling people what they must do but involving them in the WHY of WHY WE ARE DOING IT!
I recently met Bernd Geropp at the Lloyd’s Register sponsored Condition Based Maintenance Conference in London – he has a good sense of what may be behind the difficulties we face.
I attach a short presentation he recently posted elsewhere.